Every recommendation lands in one feed with its reasoning attached. Approve it, and the action writes back to your systems. Routine work can close on its own, under rules you set.
Decision Hub is the decision layer of the platform. AI agents watch your operations and send their recommendations to one feed, each with its reasoning. You approve what matters, your rules close routine work, and every action writes back to your systems and stays on the record. Agents work without being asked. Athena IQ works when you ask.
Agent builders, BI alerts, and ticketing queues each cover part of the job. None of them closes the loop between a signal and a decision that actually happened.
Athena has significantly improved our demand forecasting accuracy. We previously struggled with predicting seasonal spikes, but Athena’s advanced modeling and adaptive learning have helped us refine our approach.
Hiring Athena has jumpstarted a long-awaited digital transformation initiative that is changing the way our entire organization views supply chain, planning and selling.
Athena transformed our decision-making process. What once took hours now happens in minutes — with accuracy and reliability we didn’t have previously.
ConverSight Decision Hub is the fourth layer of the platform, where AI agents watch your operations and bring recommendations to one feed. Every recommendation arrives with its reasoning and goes to the right person. Approve it, and the action writes back to your systems. Every outcome is recorded, so the next recommendation is better than the last.
In Decision Hub, only the ones you choose. By default, recommendations wait for a person. You can set standing policies so routine, low-value actions close automatically, for example reorders under $5,000. Those appear in Done for You, each recorded with the rule that allowed it. You decide who approves what, by order value, supplier, region, or site.
Decision Hub includes prebuilt agents for supply assurance, supplier risk, demand sensing, logistics and freight, procurement, pricing, and market research. You can hire them from the Marketplace, or describe a new one and build it in App Studio. Every agent reports to the same feed.
The ConverSight Marketplace is where you find prebuilt AI agents to add to Decision Hub. You hire an agent, it runs on your own business data, and it reports to the same feed as every other agent, with your approval rules applied from the start.
In ConverSight, a solution is what you buy to solve a business problem. Its agents are the always-on workers inside it. For example, the Supply Assurance solution includes the Supply Assurance Agent, which watches shipments and ranks the fixes when one slips.
In Decision Hub, escalation rules and timeouts are set per process, so an unanswered critical item moves on to the next person rather than waiting. Every work item also has a type, from information to critical, so the most urgent items rise to the top. Items without a clear owner land in Unrouted for an admin to assign.
In ConverSight Decision Hub, actions are flagged by how easily they can be reversed, and actions that can’t be undone get more scrutiny before approval. Any agent can be paused or stopped at any time, and the full record of what was decided and by whom is kept either way.
