Nov 23, 2020

ConverSight Empowers India’s Premier Eye Care Chain with Real-Time Insights to Drive Global Business Growth

Analytics investment gains momentum, creating new ways to engage with data by providing real-time inventory insights, performance visibility and business agility.  

INDIANAPOLIS (November 23, 2020) –  ConverSight, a conversational insights platform that enables users with real-time insights to optimize supply chain operation and inventory levels with its AI assistant, Athena, welcomes their newest customer, Dr. Agarwal’s Eye Hospitals, a leading global provider of eye care services.

The partnership empowers Dr. Agarwal’s teams and leaders by enhancing visibility into over 3,800 SKUs and 120+ vendors and partners currently distributed across 95+ eye care centers around the world. ConverSight’s AI-powered business assistant, Athena, will work to proactively flag anomalies and errors across distributed databases, acting as a self-service control tower for improved decision making 24/7. Despite fluctuations in demand and seasonal needs, Dr. Agarwal’s will be able to achieve accurate forecasting and planning to prevent excess inventory in their branches and minimize disruptions.

“ConverSight is proud to partner with Dr. Agarwal’s to empower their distributed eye care centers to operate at an optimized level, all with the power of AI.” said Ganesh Gandhieswaran, CEO and co-founder of ConverSight. “With advanced capabilities, improved inventory visibility and automated reporting features at the core of our platform, decision makers across the organization are able to keep up with demand and exceed expectations to provide patients with the care they need.”

“As a chain of hospitals of our size and quantum of transactions, we’re constantly inundated with data making it difficult to find answers” said Kiran Narayan VP Supply Chain Operations, Dr Agarwal’s Eye Hospital. “We’re really delighted with the capability of the platform. Its analytical capabilities and data management tools will play a critical role in developing agility within our supply chain ecosystem.”

“Our interactions with ConverSight team have been insightful & we appreciate their execution and on-boarding skills” said Narayan. “Information on-demand & AI driven data analysis has been our top priority to maintain lean operations.”

“Shifts in demand and supply are at an all-time high. At ConverSight, we believe visibility into all corners of a business is critical to achieve agility, growth and successful operation in these challenging times” said Gandhieswaran. “As a partner in the healthcare industry, we are thrilled to see our technology make a lasting impact for our healthcare providers and their patients.”

About ConverSight

ConverSight is an artificial intelligence and analytics-based platform that uncovers actionable business insights for enterprises through natural language conversations and enables them to take action instantly. The platform generates tremendous efficiencies across organizational hierarchies from junior to senior leadership, reducing report generation costs by over 50%.

Founded in 2017, ConverSight, humanizes the interaction between computer systems and the users. By going beyond static, non-adaptive, inconvenient user interfaces and data interactions, ConverSight’s comprehensive platform empowers users to engage with systems using simple dialogue, enabling organizations to make informed and accurate decisions through Natural Language Conversational Interaction.

About Dr. Agarwal’s Eye Hospital

Dr. Agarwal’s Eye Hospital, a comprehensive eye hospital offering a one-stop solution for eye ailments was started in 1957. Now the hospital is in its 63rd year of offering quality services in eye care. It has 95+ branches. A tertiary eye care centre at Mauritius marked its first step towards establishing an international presence which has now extended up to 14 branches covering the Indian Ocean region and Africa.

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