Continuously monitor every order, lane, and supplier — and resolve disruptions before they reach your customers.
Monitors every purchase order and calls your suppliers directly the moment a delivery falls behind — securing a revised date, logging the transcript, and closing the loop without you lifting a finger. Every negotiation runs on your terms: language, contacts, regional settings, and order thresholds configured exactly how your supply chain operates.
Total POs, delayed orders, calls in queue, active calls — all live, in one place. Your team knows exactly where every order stands, without opening a spreadsheet or navigating multiple ERP screens.
The moment a PO falls behind its confirmed delivery date, it surfaces — ranked by supplier, delay, and order value.
Your supplier is contacted directly, delivery delay negotiated, revised date logged. No manual follow-up required.
Full transcript available the moment the call ends — resolution, revised date, sentiment. Complete audit trail, zero manual note-taking.
Join any live call. Review queued calls before they go out. The routine is handled — your planners focus on the exceptions
Open PO data, supplier contacts, language and regional settings, ASN status, and negotiation history.
Delay detected, call queued, supplier contacted, revised date negotiated, outcome captured, exceptions routed.
Command Center updated, delayed queue ranked, revised commitment logged with full transcript, escalations sent to buyer or planner.
Review or pull queued calls before they go out. Join any live call. Override or cancel at any stage.
The Supply Assurance agent calls your suppliers the moment a delivery falls behind — securing a revised date, logging the transcript, and closing the loop automatically.
Real results from teams who’ve moved delay resolution off their plates.
“Athena transformed our decision-making process. What once took hours now happens in minutes — with accuracy and reliability we didn’t have previously. Athena’s proactive insights ensure our teams stay informed, enabling faster action to mitigate risks and maintain production flow.”

Ashok Leyland
Brock Air Products, Inc
CM Buck
Daimler
Extract Production
HOS Global Foods
JCB
Leader Promos
Medtrition
Midway Industrial Supply
Motherson
Nassau Provisions
Nutmeg Spice Company
OrthoFeet
Riley Sales
SK Sales
Winston Products
Ashok Leyland
Brock Air Products, Inc
CM Buck
Daimler
Extract Production
HOS Global Foods
JCB
Leader Promos
Medtrition
Midway Industrial Supply
Motherson
Nassau Provisions
Nutmeg Spice Company
OrthoFeet
Riley Sales
SK Sales
Winston ProductsYour buyers can handle a fraction of the queue before the day ends. Athena runs all of it — in parallel, without losing track.
Emails get buried. Athena calls, gets a commitment, captures it, and moves on — transcript included.
Every unresolved delayed PO is expedite spend or a customer escalation waiting to happen. We baseline the cost at setup so the ROI uses your numbers.
Everything you need to know before you get started.
A typical pilot is 6–8 weeks: 2 weeks of data integration, 2 weeks of policy configuration, 4 weeks of shadow mode before the agent takes any autonomous action.
Open orders, supplier master, in-transit and ETA data, and your last four quarters of disruption history for baselining. We can run on partial data and add sources as you go.
SOC 2 Type II, ISO 27001, regional data residency available. Data is encrypted in transit and at rest. We do not train models on your data without explicit opt-in.
Inside policy guardrails, every action has a one-click reversal. Outside policy, the agent only proposes — humans approve. The audit log makes post-mortems straightforward.
No. It removes chase work — confirmations, status updates, expedite paperwork — so planners can spend time on strategic supplier work and the conversations that need a human voice.
Tiered by order volume monitored, with a usage-based component for autonomous actions. Pilot pricing is fixed
A 30-minute demo answers them faster than any FAQ.