Levels of Decision Intelligence

Four levels of autonomy, one platform 

From answering questions to running your supply chain end to end — Athena meets your team wherever they are on the journey to autonomous operations.

L1
AI Assistant
On-demand answers in plain language
L2
AI Automation
Automate recurring workflows
L3
AI Co-Pilot
Active planning sessions
L4
Autonomous AI
Fully autonomous execution
LEVEL 1 · ASSISTANT

The fastest path from a question to an answer.

Ask Athena anything about your supply chain in plain language. Every answer traces back to your live data through a governed semantic layer — no hallucinations, no dashboards to navigate.

AUTONOMY

Human-Directed

BUILT FOR

Analysts, planners, managers

PLATFORM CAPABILITIES

What Is the AI Assistant Level?

The AI Assistant is how most users begin with Athena. You bring the question — Athena resolves it instantly against your supply chain data, with zero hallucination guaranteed.

Athena AI Assistant

Traditional BI / Chatbot

EXAMPLE INTERACTION

How It Works?

When a user submits a question, Athena translates it into a structured query against the semantic layer, which maps to your integrated ERP, planning, and operational data. The response is returned in seconds — as a data table, visualization, or plain text summary.

EXAMPLE INTERACTION
"Show me all SKUs with less than 10 days of coverage in the Northeast, sorted by revenue impact."
Prioritized table returned in seconds. No dashboard navigation. No IT request.
DECISION INTELLIGENCE PLATFORM

What ConverSight Delivers at Level 1

Athena as an AI Assistant gives your team immediate, on-demand access to supply chain intelligence without the friction of traditional reporting.

Ask for any report or dataset in plain language — inventory, demand, supplier performance, financials

Perform quick actions: filter, sort, aggregate, flag, and export

Start a more complex analysis or workflow with a single natural language prompt

Access the full depth of your integrated data — ERP, planning systems, data warehouses — through one interface

AGENTIC INTELLIGENCE

Powered by the ConverSight 

Decision Intelligence Platform 

Every level of Agentic Intelligence runs on the same unified platform. These core capabilities are available to all users — enhancing the intelligence and usability of each level.

AI Briefing

Proactive daily intelligence delivered before you open a dashboard — key risks, highlights, and actions synthesized from your live data.

AI Insights

Automated anomaly detection and pattern recognition that surfaces what matters, grounded in your governed semantic layer. No hallucinations, no noise.

Story Boards

Narrative-driven decision boards that combine charts, KPIs, and AI commentary into a single guided view — shareable and schedulable across teams.

AI Assistant

Conversational access to your supply chain data in plain language. Ask any question and get an answer traced back to your actual data.

Data Explorer

Self-serve data discovery and ad hoc analysis without engineering support — filter, drill, pivot, and export across any dataset in the platform.

AI WORKFORCE

Agents & Use Cases at Level 1

The following AI Workforce agents operate at or include Level 1 Assistant capabilities. Each agent answers domain-specific questions with the same zero-hallucination guarantee.

AGENT
EXAMPLE QUERY
Agent
Demand Planner
Example Query
What is current forecast accuracy by product family for Q3?
Agent
Supply Planner
Example Query
We just got a demand spike on SKU-4821 — do we have enough supply coverage across all DCs for the next 6 weeks, and if not, what's the fastest way to close the gap?
Agent
Production Planner
Example Query
Machine 3 just went down for 48 hours. Resequence this week's production schedule to protect our top 10 priority orders.
Agent
Procurement Agent
Example Query
We need 50,000 units of component X by end of month. Find the best supplier options, prep the quotes, and draft the PO for my approval.
Agent
Inventory Optimizer
Example Query
I need to cut inventory by 20% without dropping below a 97% service level. Which SKUs and nodes should I target first?
USAGE AND ROLES

Who Uses the AI Assistant Level?

Supply Chain Analyst

Ad hoc data queries, exception investigation, report generation

Demand Planner

Quick actuals vs. forecast checks, regional performance lookups

Operations Manager

Real-time KPI checks, daily stand-up prep, supplier status

Procurement Specialist

PO status, supplier scorecards, spend analysis on demand

Executive / VP

On-demand summaries without relying on analyst support

ENTERPRISE TRUST & CONTROL

Guardrails at this level.

No Hallucination Guarantee

Every answer from Athena traces back to your actual supply chain data through the governed semantic layer. If Athena cannot answer with certainty, it says so — it does not invent a response.

Audit Trails

Every query and response is logged with full context — user, timestamp, data source, and result. Fully traceable for compliance and governance purposes.

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