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UniVerse Workflow Engine

A recommendation isn’t a decision. A decision isn’t a fix.

The UniVerse Workflow Engine turns Athena’s recommendations into approved, executed actions — across your ERP, planners, and suppliers — with a full audit trail.

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The operator problem

The model flagged it. Now what? A planner gets an email. The planner tells the buyer. The buyer logs into the ERP. The ERP update triggers another email. By the time the purchase order is cut, the disruption has already cost you three days — and nobody can tell you exactly where the delay happened. This is where most AI value leaks — not in the model, but in the handoffs. The UniVerse Workflow Engine closes that gap. 

What it is

What Is the Workflow Engine?

The UniVerse Workflow Engine is the execution layer that picks up where Athena leaves off — turning recommendations into routed, approved, and executed actions. It routes to humans when approval is needed, writes directly to ERP systems when it isn’t, and logs every step in between. 

Not a notification tool. The execution layer that closes the loop between AI and action. 

Triggered by data

Triggered by data, not by people

Workflows fire automatically when the right condition is met — a data threshold crossed, an Athena recommendation generated, or an external event received. No one needs to notice the signal. The workflow is already running. 
Built for operators

Built for operators, extensible for engineers

Operations analysts build and modify workflows through a visual no-code builder — no IT ticket required. Platform teams extend with code when logic gets complex. Same workflow, same audit trail — regardless of who built it. 
Human-in-the-loop

Human-in-the-loop, not human-out-of-the-loop

Not every action should be fully automated. The Workflow Engine routes approvals to the right person on right time. Buyers stay in control of what matters. Athena handles the rest. 
Every step logged

Every step logged, nothing left to chance

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Built to fit your stack

How it works

Step 1

Triggers

A data threshold, Athena recommendation, or external event fires the workflow automatically. 

Step 2

Decide

The engine evaluates the condition against business rules and determines the required action. 

Step 3

Route

The action is routed — to a human for approval, to a system for execution, or both in sequence. 

Step 4

Act

The approved action is executed — ERP updated, supplier contacted, planner notified. 

BenchmarKS AND Accuracy

Proven to Scale

From mid-market manufacturers to global enterprises, supply chain teams use ConverSight to cut planning cycles, reduce stockouts, and free working capital — often within the first quarter of deployment.

forecast accuracy lift
0 %
forecast accuracy lift
0 %
planner productivity
0 x
reduction in expedited shipments
0 %
Trusted by Supply Chain Leaders
Ashok LeylandBrock Air Products, IncCM BuckDaimlerExtract ProductionHOS Global FoodsJCBLeader PromosMedtritionMidway Industrial SupplyMothersonNassau ProvisionsNutmeg Spice CompanyOrthoFeetRiley SalesSK SalesWinston Products

Trust Signals

SOC 2 Type II, ISO 27001, and GDPR-compliant. Customer data is isolated by tenant, never used to train shared models. Every Athena decision is logged with full lineage for audit. See the Trust & Security page for the complete posture.

  • SOC 2 Type II and ISO 27001 certified
  • Granular role and data scoping for every agent
  • Complete decision audit trails and policy enforcement
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