ConverSight Wins “Best Use of AI in E-Commerce”  Making AI Work Awards 2025 

ConverSight recognized for transforming e-commerce through agentic AI, empowering intelligent operations and measurable business outcomes

Summary 

• ConverSight wins Best Use of AI in E-Commerce at The Economic Times Making AI Work Awards 2025 

• Recognition highlights ConverSight’s success in applying AI to improve the shopping experience across channels by driving measurable gains in forecasting accuracy, conversion rates, and customer satisfaction 

• The award reinforces ConverSight’s leadership in delivering Unified Decision Intelligence for global enterprises 

For media inquiries, contact: [email protected] 

For media inquiries kindly contact: [email protected]  
 

INDIANAPOLIS, November 20, 2025 – ConverSight, the category creator in Unified Decision Intelligence (UDI), proudly announces that it has been awarded Best Use of AI in E-Commerce by The Economic Times at the Making AI Work Awards 2025. 

This award honors organizations that go beyond experimentation to deliver measurable business impact by embedding AI into core operations, scaling responsibly, and achieving strong ROI. ConverSight was recognized for its agentic AI employee, Athena, which drives advanced capabilities for e-commerce and retail enterprises, including real-time demand forecasting, inventory optimization, pricing intelligence, and unified insights across digital and physical channels. 

“With Athena, companies aren’t just analyzing data, they’re using it to act intelligently, anticipate change, and deliver value faster,” said Ganesh Gandhieswaran, CEO & Co-Founder of ConverSight. “This recognition from The Economic Times reflects what our customers experience every day: measurable outcomes and stronger performance powered by responsible, practical AI.” 

ConverSight helps e-commerce organizations stay ahead of rapid changing environments by empowering teams with instant, AI insights and proactive recommendations that drive results such as: 

• 25% fewer stockouts and 30% reduction in dead inventory through real-time demand forecasting. 

• 15% increase in conversion rates through data-driven pricing and personalization. 

• Improved customer satisfaction through better fulfillment visibility and faster decision-making. 

By bridging analytics, planning, and action through a single conversational interface, ConverSight helps enterprises turn AI ambition into execution with powering growth, resilience, and responsible automation across digital and physical retail channels. 

This recognition from The Economic Times underscores a larger industry shift: AI is no longer a future strategy; it’s the foundation for how modern e-commerce operates. Companies leading the charge, like ConverSight, are redefining how businesses forecast, personalize, and fulfill customer expectations through unified decision intelligence. 

This latest recognition adds to ConverSight’s growing list of accolades, including AI Agent of the Year 2025, AI Breakthrough Award 2024, and SDCE Top Software & Technology Solution 2024, reinforcing its leadership in building intelligent, outcome-driven AI systems for modern enterprises. 

To see Athena in action or request a personalized demo, visit www.conversight.ai. 

About ConverSight  

ConverSight is the category creator in Unified Decision Intelligence (UDI), combining agentic AI and analytics in one unified platform for supply chain organizations. ConverSight increases supply chain visibility, planning, forecasting, and data-driven actions without the complexity of traditional data science and limitations of traditional inventory management. ConverSight’s patented AI employee, Athena, provides real-time insights, predictive analytics, and recommended actions. ConverSight was named a Gartner Cool Vendor, AI Agent of the Year 2025, Supply & Demand Chain Executive (SDCE) Top Software and Technology Solution 2024, and winner of the 2024 AI Breakthrough Award. Follow ConverSight on LinkedIn, Instagram, Facebook, and Youtube, tune into the Data Insights Podcast, or visit www.conversight.ai to learn more.