INDIANAPOLIS (April 6, 2020) – ConverSight, a conversational insights platform that enables users with real-time insights to accomplish tasks through a voice and conversational bot called Athena, has welcomed new customer, Bernell Corporation, a company widely known in the ophthalmic industry as the world’s leading producer and distributor of Vision Therapy equipment.
The partnership will aid Bernell’s mission of serving ophthalmic professionals with the unique and necessary tools their patients need by gaining unique insights into inventory on hand through ConverSight’s conversation-driven analytical platform. With ConverSight, Bernell’s Operations team can get better visibility on their inventory and improve overall forecasting thus reducing backorders to better serve their customers more efficiently and on time. This includes streamlining processes for product on hand levels to stay on top of production inventory demand level changes which impact upstream supply level requirements for production, as well as improving efficiencies in production scheduling based on inventory levels which fall below sales average in hopes of reducing backorders.
“As a small business, it is critical that we implement technological solutions that ensure our operations are both efficient and responsive to the demand level changes of our customers.” said Chris Andrews, President of Bernell. “We are excited to partner with the team at ConverSight to integrate this dynamic business insights platform to help us to achieve our goals, which we believe will save us time and money that we can reinvest into the continued growth of our business.”
“We are thrilled to be working with Bernell to provide insights into the medical devices they manage which assist vision care professionals with improving the quality of life for visually impaired patients.” said Ganesh Gandhieswaran, CEO and co-founder of ConverSight. “By providing accurate insights into thousands of SKUs, we are excited to play a critical role in enhancing Bernell’s distribution of ophthalmic products to optometrists, ophthalmologists, occupational therapists, schools and government around the world.”
“For any business, it is critical to have access to your operational data when making decisions. Information should be readily accessible and presented clearly and quickly. I am a firm believer that data will tell you the story of your business, if you are willing to listen. And now, by having access to a tool like Athena, we will be provided with a storyteller,” said Andrews.
“Delivering proactive insights and automating time consuming reporting are features of our platform that benefit and preserve valuable time and resources for many of our customers.” said Gandhieswaran. “To see our application applied in the medical device field in an effort to help meet the primary care and vision testing needs of individuals is a great capability that we aim to grow even further in partnership with Bernell and their many solutions to aid patients in reaching their maximum visual potential.”
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ConverSight, is an artificial intelligence and analytics-based platform that uncovers actionable business insights for enterprises through natural language conversations and enables them to take action instantly. The platform generates efficiencies across organizational hierarchies from junior to senior leadership, reducing report generation costs by over 50%. Founded in 2017, ConverSight, humanizes the interaction between computer systems and the users. ConverSight’s comprehensive platform empowers users to engage with systems using simple dialogue, enabling organizations to make informed and accurate decisions through Natural Language Conversational Interaction. To learn more, visit www.conversight.ai.
Bernell Corporation was founded by Behavioral Optometrist, Dr. Bernard Vodnoy and his wife Nellie in 1954. Over the years, the company has evolved to provide over 2,500 ophthalmic products to optometrists, ophthalmologists, occupational therapists, schools and government customers. In addition to the vast assortment of primary care and vision testing equipment offered, Bernell offers the largest assortment of Vision Training, Enhancement, and Rehabilitation products of any company in the world. around the world. To learn more, visit www.bernell.com.