Adding Contactless Service as part of your re-opening plans?

Check out these tips shared by dozens of libraries   More than 100 conversations with libraries in the past two weeks regarding their re-opening plans have led to some interesting observations. We have spoken with libraries ranging from 1,200 to well over 500,000 patrons, and have found some major differences and some commonalities. Plans are […]

ConverSight.ai LIBRO Announces New Curbside Pick Up Capabilities To Enable Contactless Reservations of Library Materials

(Indianapolis, IN — May 5, 2020) ConverSight.ai, a conversational artificial intelligence and analytics platform, released today new curbside pick up features to its solution, LIBRO, the first full-service library app that integrates with public and university libraries’ ILS systems.The new capabilities enable patrons to select materials remotely from their mobile device and schedule curbside pick […]

ConverSight.ai Announces LIBRO, a Voice and Text-Enabled Mobile App Meeting Library Patrons Wherever They Are

(Indianapolis, IN – January 17, 2020) ConverSight.ai, an Indianapolis-based conversational and analytics platform, released today, new chat functions and capabilities to LIBRO, the first full-service library app that integrates with public and university libraries’ ILS systems, events calendar and other operating information systems allowing users to search for information through typed chat and voice. The […]

Engaging University Students With Voice-First Technology

As winter break comes to a halt, students across the country are returning back to school ready for their busy agenda. They are eager to begin new classes, a new semester, and the next steps in their education. At the top of that agenda for many students is gathering a lengthy list of required texts […]

The Evolution of Technology in Public Libraries

Throughout history, libraries have evolved to meet the changing needs of its constituents. With the rise of computers in the late 20th century, books were pushed aside to create computer labs.   As demand grew, so did those computer labs. Eventually, the technology boom turned libraries into a wireless hotspot where patrons and students use […]

How Voice-Based Technology is the Future For Libraries

Dusty books and reference departments filled with countless volumes dating back hundreds of years. Rickety microfiche machines with obsolete parts. This is yesterday’s library. The kind your parents and grandparents remember.   Fast forward to today’s library and you’ll see e-books, kiosks for self-checkout, and lending libraries. Now, patrons can check out everything from a […]