Challenges

A large and renowned designer, manufacturer, and retailer of consumer products was experiencing challenges consuming their own data on sales, margins, cash flow, and other critical inputs. The data input systems & structures for various channels were different, and
integration was difficult through conventional technological solutions for contextual and actionable information. Ultimately, this was leading to huge lag times on sales analytics of channels, brands, forecasts, and more.

As a global leader in the manufacturing and retailing of consumer products, the customer was searching for a solution that could connect their Sales and Finance analytics into one platform. Ultimately, the desired solution would give them control over their various channels with an integrated view that could deliver insights and spur collaboration between the Sales and Finance teams.

Solution

ConverSight connected distributed data and processes with conversational AI, bringing together Sales and Finance insights together in one integrated visualization. With the help of ConverSight’s AI assistant, Athena, users of all roles and departments opened a direct dialogue critical metrics that matter most to their role, allowing heightened collaboration and teamwork.

Reduced decision cycle time – With ConverSight, the customer is now able to delve deep into their Sales and Finance data like never before, and make quick decisions armed with key information and insights.

Heightened collaboration – The Sales and Finance teams are now able to join their data and get insights across their channels, with a look at how their teams should operate moving forward.

Integrated Sales view – The customer gained absolute control over their Sales channels with an integrated and comparable visibility, combined with forecasts that give a look at how current processes are performing.

Impact

Siloed information is a negative driver of bad performance and operations that are stuck in wrong processes. With ConverSight, the customer broke down the walls of siloed information and democratized data for their users.

Since the initial deployment, the customer has gained:

• Automated Insights: ConverSight delivers actionable business insights and alerts automatically
• Predictions & Projections: ConverSight provides analvtics of actual sales vs forecast, measuring its progress to all the relevant users including executive management, finance, and sales functions.

• Collaboration: User can review information and share it with relevant stakeholders within the organization or externally.

With the adoption of ConverSight, distributed teams were able to align, enabling cross functional empowerment, visibility & collaboration.

For more information about how ConverSight can slash inventory costs and reduce stockouts, request a demo today.